Administrative Assistant

Responsibilities:As an Admin Assistant, you will handle the day-to-day Administrative activities. You'll provide support to the development and monitoring of processes.What Do you need to do to be considered successful?As the Admin Assistant, you will model their values and ensure career growth, professional development, and equity of their company. You will also be responsible for the following:Track daily, weekly and monthly field operational dataAssist the operations manager in coordinating, tracking and assessing relevant metrics for the field agents.Responsible for effectively identifying, investigating, and resolving agent complaintsResponsible for coordinating office assistants to ensure that field and customer data is updated daily or as at when dueResponsible for organizational development- identify training needs and coordinate activities for all levels of employees.Monitor and report on relevant metrics.Provide guidance on items needed in the field.Conduct record keeping.Responsible for effectively identifying, investigating, and resolving customer complaints.How Important are you to the bottom line?You will be responsible for providing support to ensure successful operations, leading business growth.The Biggest Problem Solving Duties On the JobYour focus will be on fostering an environment of high-performance, innovation, and passion that will help their company flourish.What do you need to have done in your career?Bachelor degree0 - 1 year experienceHigh ethics, integrity and judgment.Strong communication skills,Research, analyze information/data and make recommendations.Proficiency and Knowledge in Google Workspace and tech savvy.What Do You Stand to Gain?A nearly unlimited room for career growth with support along the wayThe exciting opportunity to be part of building something extraordinaryMay involve traveling to different parts of the country as necessary