Job Summary
This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters.
Minimum Qualification:
Degree
Experience Level:
Graduate trainee
Experience Length:
No Experience/Less than 1 year
Job Description
Key Responsibilities and Accountabilities:
· Follows standardised processes and provides administrative support in line with normal business functioning.
· Delivers on daily production standards and adheres to service and quality standards.
· Provides an indirect service to customers and intermediaries.
· Responds to immediate requirements within procedure.
· Uses standard administrative techniques to co ordinate own work.
· Product and process knowledge in different areas may differ but basic skills remain the same.
· Technical knowledge is limited to some products and or processes.
Key Result Areas
Documentation Processing:
· Responds to immediate administrative requirements within procedure.
· Follows standardised processes and provides administrative support in line with normal
business functioning.
· Delivers on daily production standards.
· Uses standard administrative techniques to coordinate own work.
Personal Effectiveness:
· Accountable for service delivery through own efforts.
· Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3
months.
· Makes increased contributions by broadening individual skills.
· Collaborates effectively with others to achieve personal results.
· Accepts and lives the company values.
Quality Assurance:
· Performs quality checks on own work.
· Adheres to service and quality standards.
Qualification:
· First Degree in either Economics, Statistics, mathematics, engineering, Finance, accounting will be a huge advantage
· 0-1-year relevant experience Financial Industry.
Please note that only shortlisted candidates will be contacted