Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the under banked and the otherwise financially excluded.
Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay a small amount over time. We are recruiting to fill the position below:
Job Title: Documentation Verification Agent
Locations:Ilorin (Kwara), Oyo Town and Ogbomosho
Job Description
Reviewing all required documents against preset criteria regarding approval
Verification of expected customer’s addresses
Submission of verified customer’s addresses within the stipulated turnaround time (TAT)
Ensure accurate data on customer addresses verified.
To conduct physical visit to customer’s business and/or residential addresses for verification
Ascertain the authenticity of certain facts
Preparation of verification feedback report upon conclusion of verification.
Responsible for preparing, scanning and validating of documents into verification systems
Carry out other deliverables as assigned by Team Lead
Job Requirements
B.Sc/HND in related discipline
Proven experience in credit assessment or similar role.
Proficient in Microsoft Office suite.
Sound data analytical skills
Able to work with a team
Commitment to process improvement.
Strong persuasion skills
Strong communication skills, both verbal and written
Skills Required:
Data analytical skills
Strong communication skills
Good negotiation skills
Strong persuasion skills
Team work
Proficient in the use of Microsoft Excel
Job Title: Collection Agent
Locations:Ilorin (Kwara), Oyo Town and Ogbomosho
Job Description
Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
Maintain debtor’s book to ensure that the debt status is accurate and latest.
Develop reports on overdue account.
Monitor slow moving accounts to identify delinquent accounts and take necessary action to recover the debts.
Post customers’ check and ensure timely credit transfer.
Review collection queue to perform collection activities accordingly.
Adhere to collections policies and procedures.
Close a specific number of collection accounts each month to meet assigned target.
Contact debtors and implement repayment schedules and terms.
Visit defaulting customers for payment
Assist the company to take legal action against debtors by providing necessary information
Carry out other deliverables as assigned by Team Lead
Job Requirements
B.Sc/HND in Business Administration, Finance, Accounting or any related discipline
Minimum of 2 years’ experience in collections/ Recovery in a consumer finance company, microfinance or bank
Excellent written and face interpersonal, communication and persuasion skills
Strong mathematical skills
Commitment to achieving performance goals
Knowledgeable in Microsoft office tools including MS Excel, Word and power point
Strong analytical, organizational and attention to details
Great at time management, multitasking and prioritizations skills
Skills Required:
Analytical skills
Negotiation skills
Innovative skills
Persistency
Ability to take initiative
Ability to work with stress and under pressure
Job Title: Floor Sales Representative
Locations:Ilorin (Kwara), Oyo Town and Ogbomosho
Job Description
Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
Explains Altara Credit schemes to customers
Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
Assists supervisor with preparation and sending reports
Ability to cross sell products to customers
Receive payments from customers and prepare necessary invoices and schedules
Carry out other responsibilities as assigned by Lead
Job Requirements
B.Sc/HND in Business Administration, Marketing, Economics or any related discipline
Minimum of 2 years’ experience as a customer service representative in a consumer finance company, microfinance or bank
Excellent written and face interpersonal, communication and persuasion skills
Strong mathematical skills
Relationship management
Knowledgeable in Microsoft office tools including MS Excel, Word and power point
Analytical, problem solving skills, organizational skills and attention to details.
Skills Required:
Exceptional communication skills
Ability to multitask
Rapport building
Good time management
Attentive to detail
Proven sales and customer satisfaction record
Good product knowledge
Strategic prospecting skills
To Apply
Interested and qualified candidates should send an email with the copy of their CV to:[email protected] The subject of the email should be the role applying for.
Application Deadline:6th December, 2019
Note:Multiple application will be disqualified.
