Hamilton Lloyd and Associates is a young and innovative boutique human resources firm, which is focused on offering personalized services to organizations across a diverse range of sectors. The Hamilton Lloyd process involves a deep understanding of the client’s organizational culture, strategic objectives and needs to ensure that a tailor-made solution is proffered.
Job Title: Automotive Workshop Supervisor
Job Description
The successful candidate will be required to:
Have total responsibility for Mechanical and Body shop detailing and quality delivery.
Be responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
Co-ordinate resources, (operational and human) schedules and activities to effectively manage the Workshop.
Act as a technical expert in the workshop advising staff on the tasks that needs to be accomplished.
Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.
Ensure all vehicles are serviced in accordance with the company’s standards & that pro-active planned maintenance is carried out continuously.
Ensure operational safety and compliance with environmental laws and regulations.
Delegate daily duties and supervise all work being carried out by the workshop staff.
Control workshop tools and accessories inventory as well as keeping up to date with new technology tools that could be purchased by the company.
Ensure workshop staff wear protective clothing (PPEs) at all times while in the workshop floor including all non-workshop/technical staff.
Organize all customer rescue missions ensuring all resources and authorization required is acquired within the shortest time possible.
Ensure properly documented job cards with clear instructions are opened for every repair/service/rescue job to be undertaken by the workshop staff and that all required information on each job card is properly maintained.
Ensure that all vehicles are serviced in accordance with the company’s service standards and that pro-active planned maintenance is carried out continuously.
Ensure vehicles are mechanically sound and available for test before delivery to customer.
Act as a technical expert in the Workshop, advising staff on tasks and sharing knowledge, for example through regular toolbox talks.
In-still and maintain a strong health and safety culture amongst the Workshop team with a good understanding of risk assessments.
Ensure that the workshop housekeeping and operating practices are of a high standard and that special tools and equipment are well maintained.
Generate ad-hoc reports as required by the management.
Develop Service Level Agreements (SLA) with internal customers.
Establish efficient processes and structures in order to optimize the usage of available resources and to ensure quality in the deliverables.
