Business Manager (Freight Forwarding Branch Office)

Job Description
About Company: Our client is a reputable indigenous Shipping and Logistics Company with operational footprint and partners in over 100 countries specializing in International freight forwarding business across the globe.

Job Summary:

Responsible for coordinating the branch activities including, commercial, business development, operations, and office administration in line with the Company’s vision and objectives.

Directly responsible to strategically plan and generate business leads to grow the branch

clientele portfolio and contribute to the overall bottom of the organization.

Responsibilities:

Direct all operational aspects of the business in Port-Harcourt and its environment including Business Development, Operations, Customer Service, Administration, Sales, Finance, and report to the CEO at defined intervals. Ensure that the processes, procedures in the branch align with the established company-wide processes, procedures and are in line with our ISO 9001: 2015 Quality Management System. Develop forecasts and business plans for growing clientele and revenue base of the Port-Harcourt office. Identify partnerships and opportunities targeted at developing sales lead especially from Oil and Gas Companies, EPC AND EPIC companies. Gather market and customer information and network with major players in the Oil and Gas Industry and the decision makers and provide feedback on industry trends. Develop strategies and budgetary requirement forecasts to grow sales and profit targets for existing and new clients in the Branch. Develop field sales action plans for improved sales performance, identifying marketing opportunities, market requirements, and build customer database based on company’s client’s market niche. Maintain a current and accurate knowledge of competitor products, services, rates or pricing strategies, clientele, and market share. Using this highlight to promote the Company’s market share by recommending competitive selling prices. Keep abreast of competitor’s activity, evaluating key competitor’s strength and weakness and recommending any necessary tactical action monthly. Develop and maintains profitable relationship with all customers and with all stakeholders and promptly resolving all customer-service problems.