Requirements:Popcorn distribution manager #50,000 (with commission- active listening. - adaptability. - creativity. - decision-making. - dependability. - must be a people's person - proven call center representative experience or customer support experience - track record of over-achieving set quota - strong phone contact handling skills and active listening - customer orientation and ability to adapt/respond to different types of customers - excellent communication and presentation skills - ability to multi-task, prioritize, and manage time effectively Responsibilities:- manage large amounts of incoming communications minimum of 400 calls daily - provide accurate, valid and complete information to customer at all time - meet personal/customer service team sales targets and communication handling quotas - generate sales leads from various communication channels - identify and assess customers? Needs to achieve satisfaction - build sustainable relationships and trust with customer through open and interactive communication - ability to retain the right information received from clients and communicate to information received to the appropriate team - handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - keep records of customer interactions, process customer request and give report - follow communication procedures, guidelines and policies - take the extra mile to engage customers when necessary Benefits:SALARY
Requirements:Responsibilities Providing support,help and advice to customers who use the companies products or services.Answering questions, writing up orders...
From Exchangeindeed - Lagos
Published 15 days ago
Requirements:Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact...
From Golden Investments Limited - Lagos
Published 15 days ago
We’re a next-generation energy company Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging...
Published 7 days ago
Lead Enterprise Support Company Limited - Our client, Life Action Plus HMO, is a technology-driven health insurance company that has integrated technology into...
From Lead Enterprise Support Company Limited - Lagos
Published 13 days ago