Client Relation Manager | 5Years And Above

Requirements:We are looking for a Client Relations Manager to create and nurture long-term relationships with clients. You will resolve any issues that arise to ensure clients are satisfied with our services.

- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.G. Customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.G. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing or a related field

Responsibilities:- Build relationships with key employees among clients
- Create plans to address clients business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with clients to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain clients
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address clients? needs
Benefits:International trainings, incentives based on excellent performance.

Salario: 150000.00 - 199998.00 NGN Monthly