Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Care Specialist

Responsibilities:Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and s...


From Yip Online Limited - Bauchi

Published a month ago

Account Executive Job At Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed t...


From Ascentech Services Limited - Adamawa

Published a month ago

Customer Support Specialist

Responsiblities:Assist our customers with technical problems when using our servicesRequirements:Interpersonal and customer service skillsAnalytical and prob...


From Applestore.Ng - Bauchi

Published a month ago

Customer Experience Officer

Responsibilities:Respond promptly to customer inquiries via various communication channels (phone, email, chat, social media).Identify customer needs and pro...


From Obiwezy - Bauchi

Published a month ago

Customer Care Associate

Customer Care Associate
Company:

Hrrecruitepoint


Place:

Lagos


Job Function:

Customer Service

Details of the offer

Requirements:High School Diploma, or suitable equivalent. 1+ years customer service experience, preferably in related field.
Successful completion of provided training.
Proficient computer skills.
Experience with CRM preferrred.
Proficient with MS Office suites.
Excellent phone etiquette.
Outstanding communication skills, both verbal and written.
Strong people skills.
Ability to sit at a desk for extended periods.Responsibilities:Attending training sessions to grow knowledge of product and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.Benefits:Traveling allowance, monthly bonus

Salario: 70000.00 - 80000.00 NGN Monthly


Source: Jobomas

Job Function:

Requirements


Knowledges:
Customer Care Associate
Company:

Hrrecruitepoint


Place:

Lagos


Job Function:

Customer Service

Built at: 2024-03-28T19:23:52.703Z