Customer Care Representative | 1 Year Experience. Good Communication Skills.

Customer Care Representative | 1 Year Experience. Good Communication Skills.

Golden Investments Limited

Customer Care Representative | 1 Year Experience. Good Communication Skills.

Details of the offer

Requirements:Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degreeResponsibilities:Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers- needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Salario: Negotiable

Source: Jobomas


  • Call Center - Customer Support / Customer Service Representative


Related offers

Customer care officer

Requirements:Responsibilities Providing support,help and advice to customers who use the companies products or services.Answering questions, writing up orders...

From Exchangeindeed - Lagos

Published 15 days ago

Call center representative #50,000 (negotiable) | 1 year experience

Requirements:Popcorn distribution manager #50,000 (with commission- active listening. - adaptability. - creativity. - decision-making. - dependability. - must...

From Career Alert - Lagos

Published 15 days ago

Product associate

We’re a next-generation energy company Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging...


Published 7 days ago

Call center agent job at lead enterprise support company limited

Lead Enterprise Support Company Limited - Our client, Life Action Plus HMO, is a technology-driven health insurance company that has integrated technology into...

From Lead Enterprise Support Company Limited - Lagos

Published 13 days ago