Customer Care Representative

requirements:2+ years\' experience in customer service 1+ years\' supervisory experience
bachelor\'s degree in business administration or a related field preferred
extensive e-commerce background
ability to translate your skills to other employees through training and mentoring
excellent verbal and written communication skills
proficiency with microsoft office suite and google docsresponsibilities:Oversee our customer service team
manage and train customer associates
set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service
on-board new employees and train them based on your expertise and skill set
create and implement an effective customer loyalty program

Salario: Negotiable