Customer Care Service

Position: CUSTOMER CARE SERVICE
Job Description
A successful Customer Service Representative manage customer queries and complaints.
You will also be asked to process orders and escalate complaints across a number of communication channels.

? Maintaining a positive, empathic and professional attitude toward customers at all times.
? Responding promptly to customers inquiries
? Acknowledging and resolving customers complaints
? Ultimately, you will provide feedback on the efficiency of the customer service process and ensure customer satisfaction and provide professional customer support.
Requirements
If you have previous experience as a customer service or any similar role, we’d like to meet you.