Customer Experience Manager

Customer Experience Manager
Company:

Lily Hospitals Limited


Customer Experience Manager

Details of the offer

Lily Hospitals Limited is one of Nigeria’s growing networks of private healthcare institutions with an outstanding reputation for delivering excellent clinical services. Since our inception under current management in 1998, we have remained at the forefront of providing and delivering quality patient-centered, responsive and technology-driven care across various locations in Nigeria to both citizens and foreign nationals.
We offer a wide range of integrated health services which include: IVF, ophthalmology, radio-diagnostics, laboratory, pre-medical and hyperbaric services, neonatology, ICU care, minimal access procedures and other general medical and surgical services.
We are recruiting to fill the position of:
Job Title: Customer Experience Manager
Location:Warri, Delta
Job Description
This role is meant to oversee Lily Hospital's customer service, contact centre and issue resolution activities.
The role is meant to ensure that Lily Hospital's customers (corporate and Individual) are happy with the level of service being provided to them across all points (channels) of interaction with the business.


Source: Ngcareers


Area:

Requirements


Knowledges:

  • Access

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