Customer Experience Team Supervisor (Personal Banking Queue) Job At Kolomoni Microfinance Bank

Kolomoni Microfinance Bank is a financial services provider committed to providing customers with unparalleled access to smart, personalized, and convenient banking experiences.
We are recruiting to fill the position below:


Job Position: Customer Experience Team Supervisor (Personal Banking Queue)

Job Location:
Ibadan, Oyo
Employment Type: Full-time
Job Purpose

Key Responsibilities
Queue & SLA Management:
Team Coaching & Quality Assurance
Escalation Handling & Oversight
Reporting & Cross-Team Collaboration
Operational Oversight & Workforce Management
Requirements
Method of Application
Interested and qualified candidates should send their application to:
******
using the Job Position as the subject of the mail.