Customer Service Assistant

Requirements:Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.Responsibilities:Answering customer enquiries or passing them on to the appropriate department.
Giving information and helping to solve customer problems.
Selling products and taking orders.
Arranging services for customers, for example, booking hotel rooms or arranging car hire.
Processing complaints and, if appropriate, issuing refunds.
Taking information from customers and entering it on a database.
Taking payments by cash, cheque or credit card.Benefits:Salary

Salario: Negotiable