Customer Service Manager

Customer Service Manager
Company:

Acorn Limited


Customer Service Manager

Details of the offer

Requirements:- Good communication skills - Customer Service skills - Decision Making skills
- Minimum of OND/HND/B.Sc in Management or any other related field.
Responsibilities:Job Duties:
- Accomplishes customer service human resource objectives by recruiting, training, assigning, and disciplining employees
- Communicating job expectations and enforcing policies and procedures.
- Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews
- Meets customer service financial objectives and initiating corrective actions.
- Determines customer service requirements by maintaining contact with customers and analyzing information and applications.
- Maximizes customer operational performance by providing help desk resources and technical advice
- Accomplishes information systems and organization mission by completing related results as needed.
Benefits:Good salary package

Salario: Negotiable


Source: Jobomas


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements

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