Requirements:Requirements: Diligence, dedication and creativity. Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manResponsibilities:-Resolve customer complaints via phone, email, mail, or social media.
-Use telephones to reach out to customers and verify account information.
-Greet customers warmly and ascertain problem or reason for calling.
-Cancel or upgrade accounts.
-Assist with placement of orders, refunds, or exchanges.Benefits:Social activities from the company and clothes allowance every 3months