Requirements:We are in need of a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Bachelors degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer supportResponsibilities:He should be able to remain calm when customers are frustrated and have experience working with computers.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.Benefits:Medical and Salary Insurance
Salario: 80000.00 NGN Monthly