Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Care Specialist

Responsibilities:Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and s...


From Yip Online Limited - Bauchi

Published a month ago

Account Executive Job At Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed t...


From Ascentech Services Limited - Adamawa

Published a month ago

Customer Support Specialist

Responsiblities:Assist our customers with technical problems when using our servicesRequirements:Interpersonal and customer service skillsAnalytical and prob...


From Applestore.Ng - Bauchi

Published a month ago

Customer Experience Officer

Responsibilities:Respond promptly to customer inquiries via various communication channels (phone, email, chat, social media).Identify customer needs and pro...


From Obiwezy - Bauchi

Published a month ago

Customer Service Representative

Customer Service Representative
Company:

Anonymous Employer



Job Function:

Customer Service

Details of the offer

Job Summary
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Minimum Qualification:
HND
Experience Level:
Mid level
Experience Length:
2 years
Job Description
Customer Service Representative Responsibilities:
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.


Schedule: Full Time

Source: Jobberman

Job Function:

Requirements

Customer Service Representative
Company:

Anonymous Employer



Job Function:

Customer Service

Built at: 2024-03-29T01:07:16.706Z