Customer Service Representative

Customer Service Representatives
Job Description:
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account
questions, billing, cancellations, and other queries.
Work directly with customers and clients of all kinds of businesses.
Facilitates the relationship between companies and their clients.

Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardisation of service delivery.
Method of Application :
Interested candidates should forward their Cover letter and CV to (Please contact us using the "Apply for this Job Posting" box below)