Customer Service Specialist

Requirements:REQUIREMENTS * Minimum of OND degree * 1-2 year of work experience; customer service work experience preferred but not required
* Availability to undergo training
* - Strong team player, Customer Relationship Management, Highly organized, Strong presentation skills
* Good communicating and interacting skills; Speak good english Responsibilities: * Maintaining a positive, empathetic and professional attitude toward customers at all times.
* Managing a team of junior customer service representatives.
* Keeping records of customer interactions, transactions, comments and complaints.
* Knowing our products inside and out so that you can answer questions.
* Communicating with customers through various channels.
* Acknowledging and resolving customer complaints.
* Providing feedback on the efficiency of the customer service process.
* Ensure customer satisfaction and provide professional customer support.Benefits:-Bonuses and incentives
-Work 3 days in office other days remotely
-Room for growth
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Salario: Negotiable