Requirements:- High School Diploma or equivalent. - Experience in Customer Service.
- Strong telephone etiquette.
- Familiarity with CRM tools.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities
Responsibilities:- Generating sales leads.
- Managing incoming calls.
- Building good relationships with customers.
- Resolving complaints and following up on resolutions.
- Identifying customers' needs.
- Meeting sales objectives.
- Following procedures and policies.