E-Commerce Executive

Mutual Benefits Assurance Plc. (MUTUAL), has evolved into a conglomerate consisting of value-adding companies with diverse interests in various sectors of the Nigerian economy through investments, strategic alliances and partnerships. Today, MUTUAL is a leading brand in the Nigerian Insurance industry and well-capitalized with a team of highly trained professionals, a respectable Board and access to the International Insurance Market.

MUTUAL is the flagship of insurance in Liberia and also runs a full-fledged insurance operation in Republic of Niger, where we commenced business in January, 2014.
We are recruiting highly experienced professional to fill the position below:
Job Title: E-Commerce Executive

Location:Lagos, Nigeria
Job Description
Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online platforms/digital channel
Creating frameworks that transform our social media sites into highly profitable platforms
Creating promotional offers and checking to see that these are uploaded precisely.
Create, edit and upload product photography and descriptions to the e-commerce platform and review from time to time based on customer experience and feedback.
Act as primary point of contact for online and mail order customers.
Answering phone and email enquiries, resolving complaints and processing customer request in an efficient and timely manner.
Minimize potential loss by maintaining a high level of awareness and alertness.
Generating new businesses and ensuring renewable businesses are renewed through our online platform/digital channel.