Head Of Operations, Onboarding & Retention Job At Moniepoint

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.
We are recruiting to fill the position below:
Job Position: Head of Operations, Onboarding & Retention
Job Location:
Lagos
Reports to: SVP, Onboarding & Retention
Work mode: Hybrid
About the Role

Key Responsibilities
End-to-End Operations Ownership:
SLA & Performance Management:
Resource Planning & Team Leadership:
Process & Technology Enablement:
Cross-Functional Collaboration:
Governance & Compliance:
Qualifications & Experience
Core Skills & Competencies:
What We Can Offer You
What to expect in the hiring process: