Ict Officer (Sap Mm Deployment And Support)

Job Summary
We are currently recruiting to fill this position
Minimum Qualification:
Degree
Experience Level:
Mid level
Experience Length:
2 years
Job Description
Manage incidents, problems, and other requests for satisfactory resolution within the standard KPIs;
Improve quality assurance activities and management while keeping the tight deadlines;
Communicate with the business community with high level of client orientation and presentation skills;
Prepare end users training manuals and conduct training sessions;
Frequent official mission travel is required
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
Monitoring and Progress Controls - Impact of Results:
Timely resolution of issues with high rate of business clients’ satisfaction;
On time delivery of high-quality software with less defects introduced in the production environment;
Timely delivery of properly configured modules aligned with the specifications, quality, and deadlines;
Provision and updates of quality assurance standard operating manual;
Education:
A Bachelor’s degree in computer science, information management, mathematics, economy, business administration or other related field is required.
An advanced degree in the related field is desirable.
Work Experience:
Minimum 2 years of progressively responsible experience in deployment and support of SAP material management (MM) is required for a holder of a Bachelor’s degree in the relevant fields.
A Master’s degree may substitute for some of the required years of experience.
Desirable:
Experience in Procure-to-Pay process implementation;
Knowledge of UN application architecture, integration with Siebel, or other UN standard platforms.
Language:
Fluency in written and oral English is required. Knowledge of another United Nations official language is an advantage.
Other:
Frequent official mission travel is required
Knowledge of UN field operation, rations management are an advantage.