Information Technology (I.T) Officer

Job Summary
The ideal holder of this office will oversee the maintenance of the College’s general IT infrastructure and advice on matters relating to information and communication technology within the business. Our client, an umbrella association that conducts examinations and awards professional certifications to medical practitioners [across West Africa] seeks the services of an IT Officer. The ideal holder of this office will oversee the maintenance of the College’s general IT infrastructure and advice on matters relating to information and communication technology within the business.
Minimum Qualification:
Degree
Experience Level:
Mid level
Experience Length:
5 years
Job Description/Requirements
Responsibilities & duties
Efficient self-supervision to ensure smooth running of the IT
office
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff through a series of actions, either face-to-face or
over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace computer parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set
up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password
issues
Work continuously on a task until completion (or referral to third
parties, if appropriate)
Prioritize and manage many open cases at one time
Test and evaluate new technology
Conduct electrical safety checks on computer equipment
Any other duties of similar responsibilities assigned by line manager
from time to time.

Education/Experience/Skills
First degree in Computer Science/Engineering or a related discipline
4 - 5 years’ work experience
Knowledge of Computers and Networks, knowledge of software and hardware, problem solving, critical thinking, written and verbal
communication, interpersonal communication, attention to detail, ability to work
under pressure, ability to meet goals and be patience.

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