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It Operations- Processing Specialist

It Operations- Processing Specialist
Company:

Unified Payment Services Limited


Details of the offer

Responsibilities:Respond to external and external support callsTranzWare Online (TWO) System AvailabilityIncrease transaction processing efficiency and avoid unplanned downtimeTransaction Processing Monitoring and escalation of critical issuesIssueResolution for internal and external customersProcessingCentre (TWO ,TWO FEP and other Transware applications) Systems AvailabilitySystemOperations SupportRespondto external and internal support within agreed SLA termsKey Performance IndicatorsUninterrupted Processing Capacity - 99%System availabilityEnsure Accurate , consistent and reliableinformation from TWO databaseGlobal weekly transaction processing reportATM Acquiring ReportAssigned Banks declines analysis weeklyreportAdhoc Reports and AnalysisMonitoring of transactions across allchannels via TWOSwitch Settlement ReportCustomer satisfaction(Internal and external)TranzWare Messaging Gateway (TWMG) SystemAvailability


Nominal Salary: From ₦ 150000 To ₦ 150000

Source: Jobberman

Requirements

It Operations- Processing Specialist
Company:

Unified Payment Services Limited


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