Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia. Our Tailored programs afford you the opportunity to customize the trainings to your organization. We can emphasize the topics most relevant to you and exclude those areas of less value. By designing our sessions in highly interactive forms and including practical real life examples, participants gain a truer understanding and appreciation of the material we are looking to impart. Every Training program is designed to bridge a development gap in the form of competencies. Our training competencies are represented in the diagram below; Michael Stevens is competent to handle any skill range not in this list as a customised training for your organization.
Job Title: Operations Manager
Job Description
To manage the business activities of the Company.
The ideal candidate will have leadership qualities and be able to support the actualization of business development goals and growth of the company and keep businesses running smoothly and supervise office managed the team.
Responsibilities
Ensure smooth coordination of all operations in the office, work sites and projects sites
Develop and implement strategy for the expansion on the company Services in both Oil and gas sector and the public sector.
Supervise and ensure tender documents are timely and accurately packaged and submitted to clients.
Carry out early planning and organizations on projects and client inspection of work sites, equipment and facilities.
Ensure compliance to management policies and standards
Assist with planning and deploying personnel resources to sites.
Support the coordination of site activities with managers and schedule team meetings while ensuring adequate follow ups.
Assist with monitoring and managing the operating budget for work locations with Project Managers.
Assist with scheduling and planning equipment usage to optimize turn-around time and reduce potential wasted time.
Assist with proper documentation of operations, dissemination of relevant information and control payment of bills.
Follow up on due invoices and coordinate client requests
Update internal operation procedures document as needed.
Provide Support in managing and resolving operational issues.
Coordinate all relationships with Government authorities, legitimate organizations, suppliers and clients.
Registration and updating of regulatory documents with statutory government agencies
Undertake other administrative tasks as required
Key Performance Indicators:
Documentation standards achieved
Operational/office administration standards achieved
Bid administration competency
Customer Relationship Management administration and report generation
Proper scheduling of operations
Proper scheduling of inspections
Enforcing company rules across all projects
Clients satisfaction
