Job Details
Location: Ikeja, Lagos
Employment Type: Full Time
Job Summary
The Operations Manager is responsible for developing company policies, monitoring compliance, and overseeing projects and budgets He/she is responsible for the integration of production and installation department operations for optimum productivity.
Job Responsibilities
Working with the Chief Operating Officer on realizing the company's business objectives by promoting efficiency, and increasing profitability Oversee a workforce of employees in the production and installation department and ensure that all employees follow industry-standard health, safety, and quality guidelines both at the factory and on site Oversee all site projects handled by Project Managers. Ensure that all site works are thoroughly inspected at intervals before project completion and solutions are provided immediately when problems arise Create weekly KPIs for Project Managers and evaluate their progress on all projects. Ensure there are no errors Interact directly with clients, client representatives, Project Managers where issues cannot be resolved by on site Project Managers. Ensure no client issues are left unresolved Identify potential problems and points of friction at the factory and work to find solutions to maximize efficiency and revenue Oversee contract staff (installers). Create a pool of installer list and ensure installers are available for every project. Work on how to solve company installation process. Ensure reports are given on all installation progress by Project Managers, determine payment percentage to be paid to installers on a weekly basis and ensure payments are processed Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity Work closely with Production Manager to set production goals and communicate them to key personnel Provide motivation, support, and guidance to all employees Communicating with senior management about shifting priorities and projects.
Requirements and Qualifications
HND / B.Sc Degree from a reputable institution Minimum of 5 - 10 years experience in business operations 2 - 5 years’ managerial experience Experience in furniture making operations is desirable Project management experience is desirable A thorough understanding of financial and budgeting processes and principles to assess the factory earnings and spending to find areas for improvement Excellent leadership and management skills. Excellent communication skills, including the ability to clearly explain client’s expectation Excellent computer skills, including MS Office A keen attention to detail Certification in Project management is an added advantage.