Summary
Based out of First Financial Credit Union's headquarters, presently in West Covina, the Real Estate Lending Supervisor is responsible for helping the Real Estate Lending Manager ensure the Loan Processors are producing efficiently to reach closing goals for FFCU members. This person will work closely with staff to meet close of escrow dates for the teams they support, ensure timely delivery of title, appraisal, payoffs, and all verifications. This is a leadership role, where you will help facilitate communications between the Mortgage operations staff, internal departments and vendors. Please note, FFCU will be moving its headquarters to Pasadena in the near future.
Essential Duties
Supervises and monitors performance of subordinate with focus on quality, accuracy, and accountability in all areas of responsibility. Takes corrective action, council, train and communicate as necessary when departmental objectives are not being attained.
Performs supervisory duties including interviewing applicants for employment, reviewing progress of assignments. Under the supervision of the Real Estate Lending Manager establish goals and evaluate performances of subordinate employees.
Make decisions on real estate and home equity loans exercising judgment based upon lending experience, procedures, guidelines, and identify member benefit.
Answer inquiries from branches, members and secondary market investors concerning loan programs and services.
Make recommendations on loans with compensating factors to the Real Estate Lending Manager or Senior Vice President of Lending on loans that exceed individual approved lending limits.
Motivate, train, and develop subordinates.
Provide training to department and branch staff on real estate related products and procedures.
Recommend changes to lending policies, guidelines, and procedures to Real Estate Lending Manager, in order that an efficient, well-organized operation is maintained.
Produce and manage a real estate loan pipeline report and other statistical reports as requested by the Real Estate Lending Manager and or other Senior Management personnel.
Maintain required records on loan application received. Produce and submit HMDA reports to the Federal Government on an annual basis, within the legally required timeframe.
Attend industry/professional seminars and training to develop and maintain skill and product knowledge.
Performs all duties in compliance with laws, regulations, Credit Union policies and procedures.
Our Culture
At the very heart of who we are is doing what is in the best interest of our members, employees, and the California educational community. By listening to, and knowing the needs of our membership, we have become their trusted advisor. We focus on our members' end-to-end experience (journey) and employees are empowered to help members make their financial dreams a reality. To that end, we focus on hiring for talent and the right fit for our culture.
We are in business to serve the educational community, and our internal members our talented staff with the same respect and extraordinary service expectations.
At the credit union, we believe that talent and attitude count as much as skill and experience. As a result, we are looking for talented people who share our vision, our passion for the educational community, and for delivering exceptional service with the right attitude.
We believe in a good work/life balance and retaining our employees. We hire motivated people who we train to expertly perform and excel in their position--all in an environment where you can flourish and advance.
Perks
We offer the following exceptional benefits:
-Medical, Dental and Vision
-Vacation time for Union employees (accruing from day one) available after 6 months of service
-Additional Vacation Service award for every 5 years of service (up to 4 weeks)
-401(k) with 5% Safe Harbor Employer Contributions
-Gain Sharing (Profit Sharing)
-Additional Incentives and Recognition based on performance
-Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
-Frequent employee appreciation and recognition events
-Opportunity to win trips with all-expenses paid
Community Minded, Just Like You
Our dedication to the educational community sets us apart from the big banks and other credit unions. Our staff and volunteers (Board Members and Supervisory Committee) enthusiastically spend hours volunteering at local schools each year. In addition, we zealously give back in many other ways, including:
Donations to local schools from both members and staff
Teacher Grants, Classroom Supplies Grants, Teaching Credential Grants, and Scholarships for Graduating High School Seniors (and those pursuing their education)
Community involvement local charities
History
We value and take tremendous pride in serving the financial needs of the California educational community. We were founded by educators for educators over 85 years ago. It's a role we take seriously and a mission to which we are just as committed to today as we were in 1933.
We continue to uphold a focus on educators, maintaining a charter and mission statement that emphasize our dedication. We have held steadfast to our commitment and have not changed our focus nor abandoned our relationship with the educational community over the years for the general public (as many credit unions have done to their core membership). In fact, our Board of Directors consists of current and retired educators, ensuring that the educational community will remain our focus on an ongoing basis.
For 85 years, we have been providing better value to members, consistently demonstrating our commitment with our time- and money-saving products and services designed specifically for the needs of the California educational community.
We have 10 branches in Southern California, serving Los Angeles County, Orange County, San Diego County, the Inland Empire, the San Gabriel and San Fernando Valleys.
Career Opportunities
We are looking for talented people who share our vision, our passion for the educational community, for delivering exceptional service and for doing what is in the best interest of our members.
