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Retail Supervisor

Retail Supervisor
Company:

(Confidential)



Job Function:

Customer Service

Details of the offer

Job Summary
A Retail Supervisor with experience working within a customer focused environment and as part of a team.

Location: Mushin, Lagos
Minimum Qualification:
HND
Experience Level:
Mid level
Experience Length:
2 years
Job Description
To do this, you should have experience working within
a customer focused environment and working as part of a team. You should also
have good basic arithmetic and a gift for dealing with people. With these
talents, you’ll deliver retail excellence to grow income and make a difference
to Robeck Locks and the people we serve.
YOU ARE…
An experienced supervisor, used to managing a small team in a
fast-paced customer focused environment.
Great at giving amazing customer service, and able to translate
that into sales
Inquisitive, ever-questioning and ever-improving
Passionate about our business
a ‘people person’ who finds it easy to get on everyone and is able to build strong working
relationships with the people you work with
trustworthy and reliable as you will be an important part of a
small team. Your team and your customers will depend upon you to do your
job to the best of your ability at all times.
Friendly, flexible, positive, reliable, honest and hard working!
experienced as a supervisor, team leader or manager in retail or
other similar industries would certainly come in handy but we would still
love to hear from you.
Core Responsibilities:
Manage retail staff, among which includes people working on the floor, store, and the cashiers
Meet financial goals by analysing variances; initiating corrective actions in preparing an annual budget; formulating
pricing policies and scheduling expenditures
Make sure pricing is correct
Work on store displays
Does Market research in order to identify new services and
products
Recruit, Coach, counsel, discipline and train employees
Evaluate self-on-the-job performance, as well as other staff
Identify market trends that appeal to customers
Ensure products are clean and ready to be displayed
Maintain inventory and ensure items are in stock
Analyze financial statements in order to enhance profit making opportunities
Ensure promotions are accurate and in tune with company’s standards
Utilize computers to record sales figures, for data analysis and forward planning
Monitor local competitors
Maintain health and safety measures and store’s cleanliness
Organize and distribute staff schedules
Preside over staff meetings
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions.
Implementing measures to avoid stock damages, theft, and wastage
· Identify talent and coach the team to be the
best performers that they can be.
To be responsible of opening, closing and running the shop in the
absence of the Shop Manager
What we want from you:
· Previous supervisory experience is ideal.
· To be enthusiastic and want to create a fun
place to shop.
· Be creative - you will have a lot of autonomy
with the management team to merchandise and demonstrate products to your
customers.
· To be dedicated to improve on what we
currently do. We appreciate that at all levels, our employees bring with them
some amazing ideas.
· Finally, a passion for what we sell is going
to be a plus point for you!

Skills set
· Demonstrate strong interpersonal and customer service skills
· Pays attention to detail
· Ability to work under pressure safely and efficiently
· Must have Good Positive Attitude
· Must be able to efficiently and effectively manage people in a retail environment.
· Strong organisational and time Management skills
· Basic Financial skills
· Excellent written, oral, and verbal communication skills
Must have PC skills, including the ability to
use Retail software and Microsoft Office
Minimum HND in Business related field.

·
Must live within close proximity to Mushin

SALARY: N50,000 – N75,000

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Schedule: Full Time

Source: Jobberman

Job Function:

Requirements


Knowledges:
Retail Supervisor
Company:

(Confidential)



Job Function:

Customer Service

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