Fenix International is a next-generation energy and financial services company with a mission to transform our customers’ quality of life through disruptive innovation in energy and financial services.
Fenix International is recruiting for
Job Title:Sales Agent Team Leads
Location: Shaki, Oyo
Responsibilities
Sales Target Achievement within assigned Clusters:
Drive market initiatives to achieve and increase quality customer base in the assigned clusters
Carry out weekly market activation in the territory to generate leads and eventual conversion to sales.
Drive all product mix sales through the right product targeting to the right segment of the prospects / customers.
Carry out product presentations and exhibitions within assigned clusters
Constantly identify opportunities for driving activation and other sales within clusters.
Draw up weekly / Monthly route plans for the FPCs
Track daily / weekly / monthly sales target Vs actual with the FPCs
Scout for viable locations for POS Expansion and management
Achieve Excellent PH:
Drive sales process compliance within clusters
Carry out daily / weekly customer visitations to resolve or escalate pending issues with customer systems
Drive the right customer behavior on payments by ensuring customers are directed to the nearest POS / SC for payments
Ensure the right product is sold to the right customers
Participate in Field clinic activities
Monitor and Share weekly overdue customer lists with the RPCs
Continuous training and coaching of RPCs on God / Bad portfolios, catch up etc.
Recruitment, Training and Team management:
Regularly recruit new Fenix Power Champions (FPC) within territory
Weekly performance monitoring of RPCs and initiating corrective actions where required
Hold regular meeting with the RPCs
Regularly train and re-train team leads on sales process, Sales pitch, products, Customer Service etc.
Ensure RPCs understanding of commission structures (Colours) and journey with Fenix
Design reward and recognition schemes for high performing RPCs
Participate in customer service forums, field clinics, weekly meetings with SCAs
Drive One Team goal within clusters via team building activities
After Sales Support:
Regularly visit overdue customers to ascertain their challenges and resolve
Escalate lingering issues to the SMs
Daily / weekly checks on quality of installations by RPCs Deploy and track swap stocks and children in the territory
Reposes Fenix kits from fringe customers
Reporting:
Send weekly / monthly reports on sales activities within territory using approved template
Provide feedback on MICA within territory
Attend meetings with SMs
