Shop Supervisor

Job Brief: We are looking to hire a Shop Supervisor who will oversee and direct the daily activities, schedules, and assignments of employees in storage, inventory, and distribution of goods.ResponsibilitiesManage retail staff such as floor Sales staff, and cashiers • Ensure the correctness of prices and price tags of products • Process refunds and exchanges • Identify market trends that appeal to customers and initiate strategies to attract new customers • Ensure products are clean and ready to be displayed • Maintain inventory and ensure up-to-date stock • Analyze financial records to enhance profit-making opportunities • Ensure sales promotions are accurate and in tune with the company's standards • Ensure that hours of operations comply with company policy and local laws • Maintain health and safety measures • Ensure the cleanliness of the products, staff, and store ambiance • Help, drive, motivate, and encourage retail sales staff to achieve sales targets • Handle customer complaints, issues, and questions • Ensure daily cleaning of equipment for product hygienic condition • Monitor local competitors and conduct price comparisons of products • Work with Business Development Manager to develop and share staff duty/off-duty roster