Telesales Manager

Job Summary
The person must be dedicated, have a minimum of 3years experience in the field & must be ready to work under pressure. Also manages the sales team.
Minimum Qualification:
HND
Experience Level:
Executive level
Experience Length:
3 years
Job Description

TELESALES MANAGER JOB DESCRIPTION
The Telesales Manager’s oversees the daily running and management of a call center,
overseeing a sales team, meeting any sales targets and the development and
training of telesales staff.
Duties of a Telesales Manager:
Coaching, inspiring and motivating a sales team.
Ensuring the team meets the sales targets.
Sales training, development, and performance management.
A good understanding of the market dynamics in the respective sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and inquiries.
Monitoring random calls for quality assurance.
Forecasting and analyzing sales data.
Regular reporting to the director
Keeping to targets.
Requirements for the role:
Telesales experience
Experience managing a team
Excellent verbal and written communication skills
Ability to prioritize and handle multiple tasks at any given time
Detail oriented