Requirements: Qualification Bachelor's degree in Computer Science, Business, Marketing or related field
At least four (4) years of product management, business analysis, business relationship management and software development
Strong knowledge of operating systems, databases, and application layer technologies support to troubleshooting and identify issues
Demonstrated ability to collaborate with and influence others, resolve conflicts, and lead a Product Delivery Team.
Proficiency in MS-Office Suite is an added advantage
The ideal candidate for this role is expected to:
Serve as a product expert and understand the market and user workflow;
Define, prioritize and document product requirements and design in alignment with overall company strategy;
Collaborate with IT Developers and Engineers to tweak and ultimately deliver a solution that meets end-user and market needs;
Analyze competitive market offerings and understand market trends and technology advancements;
Manage the product (app) through all the life cycle phases;
Drive the process of working with, and prioritize inputs from multiple sources including customers (users), consultants, support personnel and Developers;
Communicate and coordinate proposed solutions, status and timeline for delivery;
Deliver internal and external product training on new feature enhancements or modules;
Participate in speaking engagements or product demonstrations as required; Manage the defect resolution process including project management, requirements gathering, testing and customer communication throughout the release;
Monitor performance of solutions through metrics including customer satisfaction surveys, etc. Please note that the above are not an exhaustive list of all responsibilities, duties and skills required of role.