Vacancy For A Customer Service Engineer

Vacancy For A Customer Service Engineer
Company:

Stresert


Vacancy For A Customer Service Engineer

Details of the offer

Requirements:Education: - A good first degree in Engineering from a reputable university or Polytechnic. Preferably in Mechanical Engineering
- Working knowledge of Microsoft Excel, Word and PowerPoint

Experience:

- 5 years post graduation experience in Customer Service or Sales is required
- Experience in Project Management (especially in Electric Home Appliances) will be an advantage

Skills Required:

- Very good communications skills
- Good Planning Skills

Our ideal candidate will possess the following additional attributes:

- Passion for selling
- Self-driven
- Good Communication Skills
- Customer Service Orientation
- He or She must be a Licensed DriverResponsibilities:Our client is into the sales and distribution of electrical appliances such as Air Conditioners, Automatic Voltage Stabilizers. They also offer after-sales services such as Installation, Servicing, and Repairs. The service of a Customer Service Engineer is required for immediate employment. - Senior Technicians
Technical Consultants
CAC Sub-Contractors

BASIC FUNCTION :- To manage after sales services to clients including installation, repairs and routine maintenance - Installation Contract Management:
- To seek bids for Commercial and Residential Air conditioning projects
- To assess, cost and quote for Residential and Commercial Air conditioning projects
- To supervise air conditioning projects including procurement and installations
- To supervise sub-contractors on air conditioning projects including site supervision

- Service Contract Management:
- To assess, cost and quote for services including repairs and routine maintenance
- To establish and maintain a database of all customers in liaison with the Accounts department
- To persuade customers to sign service contracts for the routine maintenance of their air conditioners
- To predict the service needs of customers and make necessary arrangements to meet those needs
- To prompt listed customers and agree convenient timing for the service calls as they fall due
- To schedule the service calls and notify the Service Technicians and ensure that all service calls are made
- To attend to customers off-contract service calls and ensure that all such calls are promptly attended to in a professional manner

- Logistics:
- To provide necessary logistics for after sales services

- Safety:
- To create a Safety program and ensure compliance by all personnel

- Accounting:
- To procure invoices for service contracts and off ? contract calls and ensure that all invoices are paid

- Other duties:
- Carry out any other related duties, as may be required.Benefits:- The proposed salary ranges between N150,000 - N190,000 per months based on experience

Salario: Negotiable


Source: Jobomas


Area:

  • Sales / Trade Representative - Sales

Requirements


Knowledges:

  • Basic