Youth Engagement Intern

Job Summary
Your mission is to provide strategic support for Youth Engagement and Learning programs with regards to administrative and sales functions.
Minimum Qualification:
Degree
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Job Description
Reporting to:
Head of Youth Engagement & Learning
Direct Reports
None
Key Responsibilities
Organizational:
Assess customers’ needs and provide information on product features.
Ensure high levels of customer satisfaction through excellent written CVs.
Functional:
Provide logistics support for all Youth Engagement & Learning programs
Support Soft Skills Curriculum Research
Develop Case studies, quizzes and assignments for participants
Respond to inquiries regarding CV services, learning, and Youth Engagement programs
Prepare slide decks for speakers at Youth Engagement events
Build and manage the database for events by identifying potential events and vendors that Youth Engagement can partner with
Support the planning and organisation of Youth Engagement programs
Maintaining relationship with vendors and managing their payment processes
Managing the Youth Engagement LinkedIn page and provide content for it
Manage the Youth Engagement help desk
Manage our live chat
Review and rewrite curriculum Vitae resume and cover letters.
Provide career advisory services to clients and suggest learning opportunities
Edit content for social media marketing campaigns and emails campaigns regarding CV services.
Update client information sheet and back-end project schedule from start to finish.
Other related activities and assignments as assigned by supervisor
Key Relationships:
Youth Engagement & Learning Team
Marketing Team
Creative Designers
Customer Service Team
Products Team
Finance Team
Key Performance Indicators:
Effectiveness of youth engagement programs
Contribution to overall Learning sales revenue target
Social media traction growth and impact
Evidence-based decision making and improvements from reports