Youth Engagement Intern

Job Summary
We are currently recruiting for this position
Minimum Qualification:
Degree
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Job Description
Reporting into Head of Youth Engagement & Learning
Direct Reports: None
Key Responsibilities
Organizational:
? Assess customers’ needs and provide information on product features.
? Ensure high levels of customer satisfaction through excellent written CVs.
Functional:
? Provide logistics support for all Youth Engagement & Learning programmes
? Support Soft Skills Curriculum Research
? Develop Case studies, quizzes and assignments for participants
? Respond to enquiries regarding CV services, learning, and Youth Engagement programmes
? Prepare slide decks for speakers at Youth Engagement events
? Build and manage the database for events by identifying potential events and vendors that Youth Engagement can partner with
? Support the planning and organisation of Youth Engagement programmes
? Maintaining relationship with vendors and managing their payment processes
? Managing the Youth Engagement LinkedIn page and provide content for it
? Manage the Youth Engagement help desk
? Manage our live chat
? Review and rewrite curriculum Vitae resume and cover letters.
? Provide career advisory services to clients and suggest learning opportunities
? Edit content for social media marketing campaigns and emails campaigns regarding CV services.
? Update client information sheet and back-end project schedule from start to finish.
? Other related activities and assignments as assigned by supervisor
Key Relationships
? Youth Engagement & Learning Team
? Marketing Team
? Creative Designers
? Customer Service Team
? Products Team
? Finance Team
Key Performance Indicators
? Effectiveness of youth engagement programmes
? Contribution to overall Learning sales revenue target
? Social media traction growth and impact
? Evidence-based decision making and improvements from reports