The African Reinsurance Corporation (Africa Re) is the leading African reinsurance company with headquarters in Lagos (Nigeria). Africa Re has six regional offices: Casablanca (Morocco), Abidjan (Côte d’Ivoire), Nairobi (Kenya), Lagos (Nigeria), Cairo (Egypt) and Ebene (Mauritius). The Corporation equally has two subsidiaries: African Reinsurance Corporation South Africa Ltd in Johannesburg (South Africa), Africa Retakaful in Cairo (Egypt) and one Local Office in Addis Ababa (Ethiopia).
Africa Re has a broad-based shareholding comprising 41 African member States, the African Development Bank (AfDB), 114 African insurance and reinsurance companies and three non-regional shareholders, including leading global insurers and reinsurers. The Financial Strength and Credit Rating of Africa Re is A by A.M. Best and A – by Standard & Poor’s.
We are recruiting to fill the position of:
Job Title: Assistant ICT Officer
Location:Lagos
Responsibilities
The successful candidate shall assist in efficiently managing the ICT assests with the objective of implementation of new technologies and tools, satisfaction of business users through a speedy and reliable support, maintenance and troubleshooting assets, recording and safeguarding equipment.
He/She shall be able to advise on best options in purchasing and maintaining devices, tools and documentation.
Mission:
The successful candidate would be responsible of but not limited, the following missions:
Review new technologies to improve collaboration, productivity and adoption,? Help desk operations.
Telecom infrastructure management
Preparing the technical environment
Defining preventive and corrective maintenance procedure
Play an advisory role in the technology trend and direction
Duties/Job Details
The duties of the of Information & Communication Technology Officer shall comprise, amongst others, the following:
Engineering and Provisioning:
Engineering of SA-related solutions for various project and operational needs.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Install and configure systems such as supports infrastructure, applications or Asset Management applications.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks.
Identify approaches that leverage our resources and provide economies of scale.
Operations and Support:
Perform regular security monitoring to identify any possible intrusions.
Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Maintenance:
Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
Configure / add new services as necessary.
Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to the management.
