Computer Support Specialist

Requirements:Excellent Communication skills Excellent Listening Skills Except IT skills
Superior Critical Thinking and problem solving skills
B.Sc in Computer Science and any other Related field.
Responsibilities:Support common business and productivity software
Assist callers with requests for information technology services, repair or support requests, complaints, and inquiries and direct to appropriate IT personnel via computer tracking system
Document user calls issue resolution, and related processes and procedures
Answer questions or resolve computer problems for clients in person, via telephone, or from a remote location
Recommend changes or updates in programming, documentation, and training to address system deficiencies and user needs
Develop and assist in maintaining required technical documentation
Benefits:Good Monthly pay

Salario: Negotiable