Customer Service Representative

Requirements:Excellent organization skill. Ability to cope under pressure. Felxibility and adaptability.
Matured personality.
Good I T skillResponsibilities:Betterteam logo
Job DescriptionsCall Center and Customer Service Job Descriptions
Customer Service Representative Job Description
Learn about the key requirements, duties, responsibilities, and skills that should be in a Customer Service Representative Job Description.
Customer Service Representative Job Description
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

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Customer Service Representative Job Description Template
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.

Salario: 70000.00 - 90000.00 NGN Monthly