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Manager
Company:

(Confidential)



Job Function:

Customer Service

Details of the offer

For over 30 years, Technoton Ltd has provided quality engineering products and services to a wide spectrum of clients in Nigeria. Our clientele include organizations in building, manufacturing, and oil & gas industries, and other organizations. We are active all over Nigeria with a presence in Lagos, Abuja, Port Harcourt, Kebbi, and other Northern and Eastern States. Incorporated in 1988 originally as Techno Mechano Ltd, Technoton has alliances and technical partnerships with world-class, globally recognized manufacturers and firms. In the same vein, we also invest in staff training both locally and abroad.
Job Title: Manager
The recruiter is a group of company setting up retail outlets in the meat produce and related value-added products, offering a wide variety of raw, semi processed and processed foods. We seek the services of an experienced outgoing Manager for the operations of the company
As a food retail manager, you'll have ultimate responsibility for safeguarding the financial success of the operations of this arm of the company.
The role has a strong hospitality element, ensuring that the outlet delivers high-quality fresh and processed food and good customer service. However, you'll also undertake activities common to business by overseeing:
finance
human resources
marketing
operations
sales.

Responsibilities
You will be responsible for operational, financial and people management. You'll need to:
organize stock and equipment, order supplies and oversee building maintenance, cleanliness and security
plan and work to budgets, maximize profits and achieve sales targets set by head office
control takings in the outlet and administer payrolls
recruit new staff, and train and develop existing staff
coordinate staff scheduling, motivate and encourage staff to achieve targets
ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
ensure high standards of customer service are maintained
implement and instill in your team company policies, procedures and ethics
handle customer complaints and queries
implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
prepare reports and other performance analysis documentation
report to, and attend regular meetings of your operations
establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programs.

Working hours
Hours of work are generally long should be willing to work evenings, weekends and on public holidays.

What to expect
The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. You may spend a lot of time 'walking the floor', moving around on foot or standing. The work can therefore be both physically and mentally demanding.
You will usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.


Source: Ngcareers

Job Function:

Requirements

Manager
Company:

(Confidential)



Job Function:

Customer Service

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