Job Description
Our client is a multinational integrated shipping and logistics company with a focus on active ocean and inland freight transportation and associated services, such as supply chain management and port operation. They have an excellent reputation in the industry and take pride in their superior customer service. They are actively looking for a National Sales Manager to take control of their sales operations in Nigeria.
JOB SUMMARY
The National Sales Manager will support the organization through development management and leadership of the sales team in Nigeria. This role will plan and implement sales strategies that will gain business and effectively manage the logistics business of clients.
RESPONSIBILITIES
Provide strong leadership and coaching to the sales team to achieve budgeted volume and yield performance. Work closely with teams and individuals to identify and improve competency gaps and devise objectives and development plans. Ensure the entire sales organization utilize and capitalize SFDC (salesforce) and develop the Sales Pipeline mind-set through coaching and pipeline reviews, ensure quality and hygiene is maintained. Formulate and execute a clear and effective sales strategy and direction in line with Cluster's business plan. Improve the competencies within the sales organization through the various programs from the Commercial Academy and other sources as required. Manage the delivery and optimization of revenue, yield, volume and market share targets on targeted trades and overall export and import performance Harness Sales Coverage, effective delivery of E2E (end to end) Value Proposition to boost Cluster Sales results and to support our customers towards delivering their own business promises. Ensure comprehensive customer coverage; align sales efforts with commercial strategy through close collaboration with Trade & Marketing and Customer Service. Actively participate in the Executive Selling program and Maintain senior relationships with top accounts Ensure the entire sales organization utilize and capitalize SFDC (salesforce) and develop the Sales Pipeline mind-set through coaching and pipeline reviews, ensure quality and hygiene is maintained. Increase Customer Satisfaction and loyalty with specific emphasis on our local differentiators. Drive a Performance Management Culture (also through Sales Incentive Program) Maintain senior relationships with top accounts and external stakeholders. Coach, lead and develop direct reports and others, work closely with teams and individuals to identify and improve competency gaps and devise objectives and development plans. Attract and retain strong and right talents inside and outside of the organization. Accountable for driving collaboration between the Sales department and the Customer Service to ensure first class service delivery is provided to all relevant customers.
REQUIREMENTS
Minimum of 5-8 years’ experience in a Sales or commercial role and preferably with leadership experience Extensive knowledge and understanding of customer business coupling with supply chain and financial insights Strong knowledge in global trade, local and international market landscape as well as industry trends Knowledge of Salesforce (or keen willingness to learn) Strong commercial mindset Strong execution. Proven track record in developing and executing multiple business objectives simultaneously. Strong influencing skills with a collaborative work-style, fostering cooperation and teamwork (inside own team and within the broader organization) Self-driven, results-oriented with proven track record in sales and leadership Strong passion for the company and the success of our customers. Strong networking skills Inspirational and ambitious leader with high energy. Ability to lead and coach teams in an engaging and motivating environment Ability to positively influence colleagues outside direct report scope Positive and dynamic personality with excellent interpersonal skills Fluent communication skills in English.
