Job Profile This position exists to identify and deliver innovative solutions that provide value for the customer, planning multi-disciplinary projects within agreed timescales and budgets for the company. Key Responsibilities Undertake any other tasks or one-off projects which may be assigned from time to time Ensure protection of the company’s commercial interests always and in all circumstances Take all practicable steps to ensure personal safety and the safety of others as a matter of priority Demonstrate professional skill and a high standard of fairness and integrity Define project and set project objectives Draft project plan that can deliver the set objectives within required time and budget Compilation of the Project Plan and Gant chart Drafting of the Project Charter Define functional requirements of the project team, and form such a team using the right company channels Identify all project stakeholders and their expectations, and put in place stakeholder management plans where required Management of Installers, and ensuring achievement of milestones Identify projects’ risks and put mitigation measures in place where applicable Identify applicable regulations pertaining to project at hand and ensure compliance Oversee and manage project finance Manage project procurement against BOM requirements Conduct regular project reviews and produce reports thereof with appropriate action items Management of project changes by following the Change Control procedure Prepare regular project status reports in the form of charts, graphs, narratives; as appropriate to audience. Lead and/or participate in meetings with suppliers and customers for design reviews and to track projects’ status. Preparation of User Acceptance and Site Acceptance Reports for the customer Obtain Customer Sign-off once project has been delivered Consult and recommend appropriate business solutions with PMO Executive Facilitate compliance to company's policies and procedures. Conduct team performance evaluations in accordance with Human Capital policies and procedures Execute with diligence any other task the PMO Executive Manager may require Provide technical support to customers, Business Managers and third party suppliers Provide technical training of customers in company's products Requirements Knowledge of prepayment metering products and revenue management products Knowledge of Microsoft Projects Knowledge of available tools, methods, procedures and/or equipment associated with specialization and the technical depth to make correct choices from alternatives in all these areas Clear understanding of the relationship of any specialized role to the context in which the work is carried out, the Business and the needs of those who will use the end-product Excellent written and verbal communication skills – especially writing professional reports Strong telephonic and email etiquette Information technology system support skills Excellent Microsoft Office skills Negotiation and networking skills Professional approach Commitment to customer service High level of integrity and confidentiality Able to work under pressure Highly self-motivated Drivers license Must be able to work shifts Available to work overtime when required Available to travel when required – local and international Subscribes to ethical business practices and the requirements of the Employment Equity and Occupational Health and Safety Acts Core Competencies Accountability Analytical thinking Client focus Decision-making Flexibility Information-seeking Initiative Personal development Planning and organizing Problem-solving Teamwork Qualifications and Experience Minimum of 7 years working experience in related field Diploma or degree in Information Systems or Computer Systems Engineering A+, N+, MCDBA or MCSE is advantageous Qualification in project management (PMP OR PRINCE2) Qualification in database maintenance and MS SQL scripting Experience in SQL report writing and MS SQL reporting services Experience in networking and telecoms covering Microsoft applications, database platforms, GSM and radio Networking Experience in utilities and electrical industry
