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Custom Care Representative

Custom Care Representative
Company:

Empire Solutions

Place:

Ikeja, Lagos

Job Function:

Customer Service

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Details of the offer

Requirements:Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota
Strong phone contact handling skills and active listening

Familiarity with CRM systems and practicesResponsibilities:Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers? needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Benefits:Medical insurance, vacations, Casuals.

Salario: Negotiable

Source: Jobomas
Job Function:

Requirements

Custom Care Representative
Company:

Empire Solutions

Place:

Ikeja, Lagos

Job Function:

Customer Service

Report this offer

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