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Customer Care Representative

Customer Care Representative
Company:

Easy Solutions Outsourcing

Place:

Lagos, Lagos

Job Function:

Customer Service

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Details of the offer

Requirements:Previous experience in a customer support role Track your own work on a daily basis and compare to banchmarks
Strong phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree

Only ProfessionalResponsibilities:Manage inbound and outbound customer calls in a timely manner
Identify customers needs and wants, give your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication scripts
Keep records of all conversations in our call center database in a comprehensible way
When assigned, attend educational seminars
Build strong relationships with customers
Follow our customer engagement strategy
Meet qualitative and quantitative targetsBenefits:Social activities organized by the company, Salary Insurance and Medical expenses (HMO)

Salario: 50000.00 - 70000.00 NGN Monthly

Source: Jobomas
Job Function:

Requirements

Customer Care Representative
Company:

Easy Solutions Outsourcing

Place:

Lagos, Lagos

Job Function:

Customer Service

Report this offer

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