Job Summary
The pharmacy manager would be responsible for the oversight of the day-to-day operations of the pharmacy.
Minimum Qualification:
Degree
Experience Level:
Mid level
Experience Length:
2 years
Job Description
Position Objectives
Drive the administration of the community pharmacy, ensuring timely availability of products and services and excellent customer service.
Strategic Imperatives
Improve business growth and Innovation
Customer Satisfaction
Minimum Qualification and Experience
Atleast first Degree in Pharmacy.
2-3 years’ work experience. Experience in a Community Pharmacy is an added advantage.
Duties may include, but are not limited to, the following
Program, direct, review, and rectify pharmacy procedures.
Render assistance to the technical and professional personnel in mixing, compounding and dispensing of various medications utilized by and sold to hospital patients.
Make formal requests for all supplies needed.
Drives sales and profit in the Pharmacy store.
Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas
Familiarize self with current new pharmaceutical preparations prescribed for utilization by patients to be able to render assistance to hospital staff.
Set up and maintain a certified system of keeping records and the preparation of yearly budgets.
Oversee the organization of inventories.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
Provides comprehensive patient care to customers
Provides supervision and development opportunities for Associates in assigned areas.
Establish and support pharmacy services in line with state and federal requirements.
Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Support supervising staff with the annual budget and hand over capital expenditures in line with standard policies.
Institute and implement enhancement of quality for the department.
Perform selection of departmental staff and give orientation and supervision, as well as dismissal when necessary.
Plan, administer, organize, and successfully implement all activities in relation to the pharmacy operations.
Provide guidance on medications and prescriptions and over-the-counter drugs in line with hospital policies.
Core Skills
Strong Leadership and supervisory skills
Excellent communication skills
Teamwork
Integrity and Ethical
Resources Management
Planning and Organizational skills
Excellent Marketing, Sales and Customer Service skills
Strong interpersonal and communication skills; Relationship Management; Influencing & Persuading
Functional Skills
Commercial Awareness
Excellent problem solving and analytical skills
Risk Management
High Personal Motivation
Strong self-management skills, maturity, confidence and patience.
Innovative approach to problem solving
Knowledge of Pharmaceutical products and industry
