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Call Center Representative

Call Center Representative
Company:

Likemind Consults

Place:

Ikeja, Lagos

Job Function:

Customer Service

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Details of the offer

Requirements:Previous experience in a customer support role Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degreeResponsibilities:Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targetsBenefits:Feeding allowance
Transportation incentives
Travelling
Health insurance

Salario: 70000.00 - 80000.00 NGN Monthly

Source: Jobomas
Job Function:

Requirements

Call Center Representative
Company:

Likemind Consults

Place:

Ikeja, Lagos

Job Function:

Customer Service

Report this offer

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